Refund Policy

Refund Policy for Cognitive Atom Private Limited

  1. Overview
    Cognitive Atom Private Limited, based in Chennai, Tamil Nadu, India, is dedicated to providing high-quality IT services. This Refund Policy outlines our approach to refunds for the services rendered.
  2. Refund Eligibility
    a. Quality Issues: If the delivered IT services do not meet the agreed specifications and quality standards outlined in the contract or project agreement, you may be eligible for a refund.
    b. Non-Delivery: If the services paid for are not delivered within the agreed-upon timeframe, you may be eligible for a refund.
  3. Refund Process
    a. Notification: To initiate a refund, please contact us at within [number of days] days of the service delivery or identification of the quality issue.
    b. Investigation: We will thoroughly investigate the matter, considering the nature of the issue and the terms of the contract.
    c. Resolution: If it is determined that a refund is warranted, we will process the refund within [number of days] days through the original payment method.
  4. Non-Refundable Situations
    a. Refunds will not be provided for services where the client has approved and accepted the deliverables.
    b. No refunds will be issued for services rendered if the client breaches the terms and conditions outlined in the contract.
  5. Contact Information
    If you have any questions or concerns regarding our Refund Policy, please contact us at
  6. Changes to the Refund Policy
    We reserve the right to update this Refund Policy periodically. Any changes will be posted on this page.

By engaging with Cognitive Atom Private Limited’s IT services, you agree to the terms outlined in this Refund Policy. If you do not agree with any aspect of this policy, please refrain from using our services.